Refund & Returns Policy
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At Checkmate Bay LLC , we are committed to your satisfaction. If you are not completely happy with your purchase, we offer a straightforward refund policy:
1. Eligibility:
To be eligible for a refund, the item must be in its original condition, unused, and in the same packaging that you received it.
2. Requesting a Refund:
Contact our customer support team within [number of days] days of receiving your order to initiate a refund request.
3. Processing Time:
Refunds will be processed within [number of days] days from the date of approval. Please note that it may take additional time for the refund to appear in your account, depending on your payment method and financial institution.
4. Non-Refundable Items:
Some items, including [list specific non-refundable items], are not eligible for refunds.
5. Return Policy:
We understand that sometimes items may not meet your expectations. If you need to return a product, please refer to our return policy.